Setting up of Bangla Sahayata Kendras (BSK) in West Bengal
Setting up of 3416 nos. BSK vide No. 571-CS dated 02.07.2021
Setting up of 726 nos. BSK vide No. 356-CS dated 16.10.2020
Government of West Bengal
Office of the Chief Secretary
Nabanna, Howrah
Memo No.: 352-CS/2020 Dated: 14.10.2020
NOTIFICATION
West Bengal has been the pioneer State in providing digital and online services to its citizens even at the grass root level. In order to make these services available to every citizen at no cost, the state government has set up Bangla Sahayata Kendras (BSK) all over the state. These kendras will be within the reach of people in rural as well as urban areas. The entire project of BSK is funded by the state government and no fee will be required to be paid for availing of the online services or for getting any information from government departments through these kendras.
In view of the above, vide notification No. 185-P&AR/IT-03/2017 Dated 12/10/2020 the state government has already cancelled its earlier authorization issued to CSC-SPV to render digital and online services through its CSCs/ Tathya Mitra Kendras against realization of user charges.
Now, people of the State can have access to all welfare schemes of the state government and obtain information about government programmes and schemes from these centers at no cost.
Accordingly, it’s made mandatory for all state government departments to render all its digital and online services through these centers to the public.
This order will take immediate effect.
List of services enclosed
Sd/- Chief Secretary
LIST OF SERVICES PROVIDED THROUGH BANGLA SAHAYATA KENDRA-1
Sl. No. | Organization Type | Name of Service Provider | Services | Service Type
1 | State Government | Agriculture Department | Registration of farmers and modification of uploaded data for Shashya Bima through BSB app | Transaction Service
2 | State Government | Agriculture Department | Downloading Shashya Bima certificate | Transaction Service
3 | State Government | Agriculture Department | Registration of farmers under Bangla Krishi Sinchayee scheme and scheduling of joint inspection, issuance of supply order through WBPMKSY portal and BHUBAN app | Transaction Service
4 | State Government | Agriculture Department | Application for Kisan Credit Card (KCC) | Transaction Service
5 | State Government | Agriculture Department | Application for getting ex-gratia benefit on death of farmer pensioner | Transaction Service
6 | State Government | Agriculture Department | Application for change of name of legal heirs of pensioner | Transaction Service
7 | State Government | Agriculture Department | Application for Krishak Bandhu scheme | Information Service
8 | State Government | Agriculture Department | Applications for subsidy for purchase of new agricultural implements | Information Service
9 | State Government | Agriculture Department | Downloading Soil Health Card | Transaction Service
10 | State Government | Agriculture Department | Information on cultivation practices, Q&A on pests and diseases, weather forecast | Information Service
11 | State Government | Agriculture Department | Application for issue of new fertilizer licence | Transaction Service
12 | State Government | Agriculture Department | Application for renewal/ modification of fertilizer licence | Transaction Service
13 | State Government | Agriculture Department | Application for new of seed license | Transaction Service
14 | State Government | Agriculture Department | Application for renewal of seed licence | Transaction Service
15 | State Government | Agriculture Department | Application for modification of seed licence | Transaction Service
16 | State Government | Agriculture Department | Application for new insecticide licence. | Transaction Service
17 | State Government | Agriculture Department | Application for renewal insecticide licence. | Transaction Service
18 | State Government | Agriculture Department | Application for modification insecticide licence. | Transaction Service
19 | State Government | Agriculture Department | Application for subsidy against new agricultural implements, setting up of CHC, oil expeller mill, Dal mill etc. | Transaction Service
20 | State Government | Agriculture Department | Uploading of crop cutting data | Transaction Service
21 | State Government | Agriculture Department | Uploading of periodic crop condition report | Transaction Service
22 | State Government | Agricultural Marketing Department | Information on services available at Kisan Mandi | Information Service
23 | State Government | Agricultural Marketing Department | Registration of farmers/ farmers’ group on www.sufalbangla.in web portal to sell their farm produce through SUFAL BANGLA | Transaction Service
24 | State Government | Agricultural Marketing Department | Market information of sale price of farm produce from www.sufalbangla.in web portal. | Information Service
25 | State Government | Agricultural Marketing Department | Application for transport facility for farm produce through ANNADATRI app available at www.wbagrimarketingboard.gov.in and Google play store | Transaction Service
26 | State Government | Agricultural Marketing Department | Information daily price situation of market of different agricultural produce and location of markets throughout the state through www.sufalbangla.in, www.enam.gov.in, www.wbagrimarketingboard.gov.in and www.agmarknet.gov.in | Information Service
27 | State Government | Agricultural Marketing Department | Registration of Farmers/Farmers’ Group/ Farmers Producers Organisation/ Farmers Producers Company at e-NAM to market their produce online at www.enam.gov.in web portal | Transaction Service
28 | State Government | Agricultural Marketing Department | Application for e-permit traders/ entrepreneurs and others through www.wbpermit.neml.in and www.wbagrimarketingboard.gov.in | Transaction Service
29 | State Government | Animal Resources Development Department | Information on dairy related schemes | Information Service
30 | State Government | Animal Resources Development Department | Information on livestock distribution schemes | Information Service
31 | State Government | Backward Classes Welfare Department | Application for caste certificate for SC/ST/OBC | Transaction Service
32 | State Government | Backward Classes Welfare Department | Information on Sabuj Sathi scheme | Information Service
33 | State Government | Backward Classes Welfare Department | Application for Sikshashree scholarship | Transaction Service
34 | State Government | Backward Classes Welfare Department | Information on Taposali Bandhu Pension Scheme | Information Service
35 | State Government | Consumer Affairs Department | Application for consumer related grievances through web portal | Transaction Service
36 | • State Government | Consumer Affairs Department | Information on consumer rights and its’ enforcement | Information Service
37 | State Government | Consumer Affairs Department | Application for registration certificate for packers/importers of package commodities through e-Parimap | Transaction Service
38 | State Government | Consumer Affairs Department | Application for new/renewal of licensee for manufacturer/ dealer/ repairer through e-Parimap | Transaction Service
39 | State Government | Consumer Affairs Department | Information on the WBRTPS Act and enforcement | Information Service
40 | State Government | Co-operation Department | Information on Co-operative Banks and Co-operative Societies schemes | Information Service
41 | State Government | Co-operation Department | Registration of Firms, Societies and Non-Trading Corporations | Transaction Service
42 | State Government | Co-operation Department | Duplicate certificate of Registration of Firms, Societies and Non-Trading Corporations | Information Service
43 | State Government | Co-operation Department | Registration of a proposed Cooperative Society | Transaction Service
44 | State Government | Co-operation Department | Change of name of a Co-operative Society | Information Service
45 | State Government | Co-operation Department | Financial assistance to a Co-operative Society by the State Government | Information Service
46 | State Government | Finance Department | Information on Special Compassionate Appointment (Covid-19) Scheme, 2020 | Information Service
47 | State Government | Finance Department | Application for job through PSC | Transaction Service
48 | State Government | Finance Department | Application for e-Registration of deed through e-Nathikaran | Transaction Service
49 | State Government | Finance Department | Certified copy of registered deed | Transaction Service
50 | State Government | Finance Department | Information on valuation, stamp duty through e-Nathikaran | Information Service
51 | State Government | Finance Department | Application for new of excise licence through e-Abgari | Transaction Service
52 | State Government | Finance Department | Application for renewal of excise licence through e-Abgari | Transaction Service
53 | State Government | Finance Department | Online payment of excise duties/fees. | Transaction Service
54 | State Government | Finance Department | Application for temporary bar licence. | Transaction Service
55 | State Government | Finance Department | Application for country spirit salesman registration | Transaction Service
56 | State Government | Finance Department | Reporting of excise related crimes by citizens using e-Abgari Mobile Apps. | Transaction Service
57 | State Government | Finance Department | Online payment of tax/ fees etc through GRIPS | Transaction Service
58 | State Government | Fire & Emergency Services Department | Fire Licence | Information Service
59 | State Government | Fire & Emergency Services Department | Fire safety certificate | Information Service
60 | State Government | Fisheries Department | Information on fishery development schemes | Information Service
61 | State Government | Fisheries Department | Application for booking of accommodation at BENFISH properties | Transaction Service
62 | State Government | Food & Supplies Department | Registration of farmers for selling paddy at CPCs/societies | Transaction Service
63 | State Government | Food & Supplies Department | Checking of payment status against paddy sold | Information Service
64 | State Government | Food & Supplies Department | Submission of application for digital ration cards | Information Service
65 | State Government | Food & Supplies Department | Online Aadhaar and mobile no. seeding for digital ration card | Transaction Service
66 | State Government | Food & Supplies Department | Information related to food grain entitlements through PDS and display of helpdesk No. | Information Service
67 | State Government | Food Processing Ind. and Horticulture Department | Information on food processing & horticulture schemes | Information Service
68 | State Government | Health & Family Welfare Department | Application for Birth & Death Certificate | Transaction Service
69 | State Government | Health & Family Welfare Department | Application for Janani Suraksha Yojana | Transaction Service
70 | State Government | Health & Family Welfare Department | Application for Maternity Schemes | Transaction Service
71 | State Government | Health & Family Welfare Department | Application for Nikshay Poshan Yojana | Transaction Service
72 | State Government | Health & Family Welfare Department | Application for Family Planning Compensation | Transaction Service
73 | State Government | Health & Family Welfare Department | Application for Janani Shishu Suraksha Karyakram | Transaction Service
74 | State Government | Health & Family Welfare Department | Application for Swasthya Sathi enrollment certificate | Transaction Service
75 | State Government | Health & Family Welfare Department | Application for OPD registration/ appointments | Transaction Service
76 | State Government | Health & Family Welfare Department | Information on test results, bed availability, telemedicine for COVID patients | Information Service
77 | State Government | Health & Family Welfare Department | Information of Blood Test Report | Information Service
78 | State Government | Health & Family Welfare Department | Information on blood availability in blood banks | Information Service
79 | State Government | Health & Family Welfare Department | Information on organ transplant procedure | Information Service
80 | State Government | Health & Family Welfare Department | Online registration for Shishu Sathi | Transaction Service
81 | State Government | Health & Family Welfare Department | Online booking for Ambulance | Transaction Service
82 | State Government | Health & Family Welfare Department | Information on lodging complaints at WBCERC | Information Service
83 | State Government | Higher Education Department | Application for Swami Vivekananda Scholarship | Transaction Service
84 | State Government | Higher Education Department | Application for college admission | Transaction Service
85 | State Government | Higher Education Department | Application for correction of mark sheets | Transaction Service
86 | State Government | Higher Education Department | Downloading of e-learning materials | Information Service
87 | State Government | Higher Education Department | Downloading and submitting of assignments | Information Service
88 | State Government | Home & Hill Affairs Department | Application for permanent residence (Domicile) Certificate | Transaction Service
89 | State Government | Home & Hill Affairs Department | Information on application for Issuance/ renewal/ surrender/ duplicate copy of Firearm License | Information Service
90 | State Government | Home & Hill Affairs Department | Inform for transfer case of arms License | Information Service
91 | State Government | Home & Hill Affairs Department | Gorkha Certificate | Transaction Service
92 | State Government | Home & Hill Affairs Department | Online submission of Form 6/ 7/ 8/8A pertaining to Electrol Roll | Transaction Service
93 | State Government | Home & Hill Affairs Department | Verification Electrol Roll | Transaction Service
94 | State Government | Home & Hill Affairs Department | Information on issuance of new/ renewal of Firecracker manufacturing/ possession/ selling licence. | Information Service
95 | State Government | Home & Hill Affairs Department | Information on issuance of Blasting License | Information Service
96 | State Government | Information & Cultural Affairs Department | Application for Lok Prasar Scheme | Transaction Service
97 | State Government | Irrigation & Waterways Department | Information on agri-irrigation Schemes | Information Service
98 | State Government | Labour Department | Application for registration of Building and other Construction Workers pension scheme | Transaction Service
99 | State Government | Labour Department | Collection of subscription for registration for Building and other Construction Workers pension scheme | Transaction Service
100 | State Government | Labour Department | Application for registration of Transport Workers’ pension scheme | Transaction Service
101 | State Government | Labour Department | Application for Samajik Suraksha Yojana | Transaction Service
102 | State Government | Labour Department | Application for Yuvashree scheme | Transaction Service
103 | State Government | Labour Department | Application for unemployment allowance | Transaction Service
104 | State Government | Labour Department | Application for shops & establishment- new/ renewal of registation | Transaction Service
105 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for Mutation/ Conversion | Transaction Service
106 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for RoR | Information Service
107 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for plot information | Information Service
108 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Application for map services | Information Service
109 | State Government | Land & Land Reforms and Refugee Relief & Rehabilitation Department | Property information | Information Service
110 | State Government | Law Department | Application for Marriage Certificate | Transaction Service
Ill | State Government | Mass Education Extn. & Library Services Department | Information on mass education and library related schemes | Information Service
112 | State Government | Micro, Small & Medium Enterprises and Textiles Department | Application for Karma Sathi scheme | Transaction Service
113 | State Government | Micro, Small & Medium Enterprises and Textiles Department | Application for Banglashree Scheme | Transaction Service
114 | State Government | Minority Affairs & Madrasah Education Department | Application for Aikyashree Scholarship | Transaction Service
115 | State Government | Minority Affairs & Madrasah Education Department | Application for educational loan | Transaction Service
116 | State Government | Minority Affairs & Madrasah Education Department | Application for term loan | Transaction Service
117 | State Government | Minority Affairs & Madrasah Education Department | Application for SHG loan | Transaction Service
118 | State Government | Minority Affairs & Madrasah Education Department | Application for Swami Vivakananda Minority Scholarship | Transaction Service
119 | State Government | Panchayats & Rural Development Department | Information on application for Bangla Awas Yojana | Information Service
120 | State Government | Panchayats & Rural Development Department | Information on Anandadhara scheme | Information Service
121 | State Government | Panchayats & Rural Development Department | Information on MGNREGA works | Information Service
122 | State Government | Panchayats & Rural Development Department | Information on Nirmal Bangla scheme | Information Service
123 | State Government | Panchayats & Rural Development Department | Information on Samabyathi scheme | Information Service
124 | State Government | Panchayats & Rural Development Department | Information on application for NOAPS | Information Service
125 | State Government | Panchayats & Rural Development Department | Information on application for NFBS | Information Service
126 | State Government | Panchayats & Rural Development Department | Information on application for NMBS | Information Service
127 | State Government | Personnel & Administrative Reforms Department | Application for EWS Certificates | Information Service
128 | State Government | Personnel & Administrative Reforms Department | Application for Income Certificate | Transaction Service
129 | State Government | Power Department | Information on Hasir Alo scheme | Information Service
130 | State Government | Power Department | Application LT/HT new electricity connection | Transaction Service
131 | State Government | Power Department | Payment of electricity bill | Transaction Service
132 | State Government | Power Department | New Workman Permit | Transaction Service
133 | State Government | Power Department | New Electrical Supervisor Licence | Transaction Service
134 | State Government | Power Department | Renewal of Electrical Supervisor License | Transaction Service
135 | State Government | Power Department | New Contractor’s Licence | Transaction Service
136 | State Government | Power Department | Renewal of Workman Permit | Transaction Service
137 | State Government | Power Department | New National Supervisor Certificate | Transaction Service
138 | State Government | Power Department | Renewal of National Supervisor Certificate | Transaction Service
139 | State Government | Power Department | Permission for erection of new lift | Transaction Service
140 | State Government | Power Department | New Lift Attendant Authorization | Transaction Service
141 | State Government | Power Department | New Lift Owner’s Licence | Transaction Service
142 | State Government | Power Department | Renewal of Lift Owners Licence | Transaction Service
143 | State Government | Public Health Engineering Department | Information on Drinking Water Schemes | Information Service
144 | State Government | School Education Department | Information on Mid-Day Meal Scheme | Information Service
145 | State Government | School Education Department | Information on teachers’ service appointment related matters | Information Service
146 | State Government | School Education Department | Application for SSC Examination | Information Service
147 | State Government | School Education Department | Information on admission/ scholarships/ correction of mark sheets | Information Service
148 | State Government | School Education Department | Online submission of UDISE data | Transaction Service
149 | State Government | School Education Department | Application of NOC for self-financed schools | Transaction Service
150 | State Government | Self-Help Group & Self-Employment Department | Information on Muktidhara scheme | Information Service
151 | State Government | Self-Help Group & Self-Employment Department | Application for SVSKP | Transaction Service
152 | State Government | Self-Help Group & Self-Employment Department | Application for WBSSP | Transaction Service
153 | State Government | Technical Education, Training & Skill Development Department | Application for Utkarsh Bangla | Transaction Service
154 | State Government | Technical Education, Training & Skill Development Department | Application for Swapno Bhor | Transaction Service
155 | State Government | Tourism Department | Voluntary recognition of Tour and Travel Operators | Transaction Service
156 | State Government | Tourism Department | Renewal of voluntary recognition of Tour and Travel Operators | Transaction Service
157 | State Government | Tourism Department | Cancellation of Registration of approved Tour Operator | Transaction Service
158 | State Government | Tourism Department | Registration of Tourism Unit for getting incentive | Transaction Service
159 | State Government | Transport Department | Application for Gatidhara | Transaction Service
160 | State Government | Transport Department | Online application for new of driving licence | Transaction Service
161 | State Government | Transport Department | Online application for renewal of driving licence | Transaction Service
162 | State Government | Transport Department | Online application for new of conductor licence | Transaction Service
163 | State Government | Transport Department | Online application for renewal of conductor license | Transaction Service
164 | State Government | Transport Department | Online application of registration of vehicles/ two-wheelers | Transaction Service
165 | State Government | Transport Department | Online application for addition/ alternation/ modification of entry in blue book | Transaction Service
166 | State Government | Transport Department | Information for application of permit of contract carriage | Information Service
167 | State Government | Transport Department | Information for Jaladhara scheme | Information Service
168 | State Government | Tribal Development | Application for Jai Johar Pension Scheme | Transaction Service
169 | State Government | Urban Development and Municipal Affairs Department | Payment of Municipal & Corporation Tax | Transaction Service
170 | State Government | Urban Development and Municipal Affairs Department | Application for mutation of holding in municipality/ Municipal Corporation | Transaction Service
171 | State Government | Urban Development and Municipal Affairs Department | Information on municipal / urban services | Information Service
172 | State Government | Urban Development and Municipal Affairs Department | Information for sanction of Building Plans and development permission by KMDA | Information Service
173 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection by ADDA | Transaction Service
174 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection for industrial building in Municipal Areas | Transaction Service
175 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection by SJDA | Transaction Service
176 | State Government | Urban Development and Municipal Affairs Department | Online Sanction of water connection by KMW&SA | Transaction Service
177 | State Government | Urban Development and Municipal Affairs Department | Registration of Birth/ Death at NKDA | Transaction Service
178 | State Government | Urban Development and Municipal Affairs Department | Issuance of Trade Licence by NKDA | Transaction Service
179 | State Government | Urban Development and Municipal Affairs Department | Renewal of Trade Licence by NKDA | Transaction Service
180 | State Government | Urban Development and Municipal Affairs Department | Issuance of Trade Licence in municipal areas | Transaction Service
181 | State Government | Urban Development and Municipal Affairs Department | Conversion of provisional to Permanent Trade Licence in municipal areas | Transaction Service
182 | State Government | Urban Development and Municipal Affairs Department | Renewal of Trade Licence in municipal areas | Transaction Service
183 | State Government | Urban Development and Municipal Affairs Department | Information on issuance of new of occupancy/partial occupancy Certificate by NKDA | Information Service
184 | State Government | Urban Development and Municipal Affairs Department | Information of renewal of partial occupancy Certificate by NKDA | Information Service
185 | State Government | Urban Development and Municipal Affairs Department | Payment of property tax of KMC (for KMC area only) | Transaction Service
186 | State Government | Urban Development and Municipal Affairs Department | Fees for licence & renewal of KMC (for KMC area only) | Transaction Service
187 | State Government | Urban Development and Municipal Affairs Department | Payment of all bills (PD Bill, FS Bill etc.) (for KMC area only) | Transaction Service
188 | State Government | Urban Development and Municipal Affairs Department | Online KMC services regarding building/ water supply/ drainage/ advertisement (for KMC area only) | Transaction Service
189 | State Government | Urban Development and Municipal Affairs Department | Application of Birth certificate in KMC area (for KMC area only) | Transaction Service
190 | State Government | Urban Development and Municipal Affairs Department | Market/ park/ bustee/ parking/ survay & estate/ amusement (renewal) related issues (for KMC area only) | Transaction Service
191 | State Government | Urban Development and Municipal Affairs Department | Online grievance registration in KMC areas (for KMC area only) | Transaction Service
192 | State Government | Water Resources Investigation & Development Department | Information on Jal Dharo-Jal Bharo scheme | Information Service
193 | State Government | Women & Child Development and Social Welfare Department | Information on Manobik (Disability) scheme | Information Service
194 | State Government | Women & Child Development and Social Welfare Department | Information on old age pension under Jai Bangla | Information Service
195 | State Government | Women & Child Development and Social Welfare Department | Information on widow pension under Jai Bangla | Information Service
196 | State Government | Women & Child Development and Social Welfare Department | Information on tribal pension under Jai Bangla | Information Service
197 | State Government | Women & Child Development and Social Welfare Department | Information on application for disability certificate | Information Service
198 | State Government | Women & Child Development and Social Welfare Department | Information on application for Kanyashree | Information Service
199 | State Government | Women & Child Development and Social Welfare Department | Information on application for Rupashree | Information Service
200 | State Government | Youth Services and Sports Department | Information on application for Khelasree scheme | Information Service
201 | State Government | Youth Services and Sports Department | Information on application for Club Grant | Information Service
202 | State Government | CMO Grievance Cell | Receiving of public grievance for forwarding to CMO through email | Transaction Service
